Warranty
Lifetime lens warranty
We give the lenses of our ski goggles a lifetime warranty against breakage: if a lens breaks into two or more pieces during use, we replace it free of charge.
What the warranty covers
Breakage of the lens into two or more pieces – no matter how long you have owned the goggles.
What the warranty does not cover
- Scratches, abrasion and damage to the coating
- Normal wear and tear
- Damage to the frame, the strap or the foam
- Lenses damaged by improper handling, modification or cleaning
- Loss and theft
How it works
Send us a photo of the broken lens together with the original invoice or your purchase confirmation to info@vertical-unit.com. You do not need to send the broken lens back – a photo is enough. We usually get back to you within 24 hours on working days and send you a replacement free of charge.
Scope
The warranty applies to the first purchaser and is non-transferable; we require the original invoice or a purchase confirmation for this. It is a voluntary service provided by Vertical Unit; your statutory warranty rights remain unaffected.
Questions about returns and cancellation are answered on our Shipping & returns page.